Contact FormSwift Customer Service
FormSwift Phone Numbers and Emails
Toll-Free Number:
-
(888) 311-2977
FormSwift Emails:
How to Contact FormSwift?
Most Popular Number:
| Total calls: 2 106 | Issues resolved: 63 | Last call: Apr 25, 2025 |
FormSwift Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
FormSwift Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call FormSwift is 8883112977. 31% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 27 seconds.
Be prepared for the call as FormSwift may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
FormSwift Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call FormSwift is 8883112977. 31% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 27 seconds.
Be prepared for the call as FormSwift may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call FormSwift mainly because of activation/ cancellation, refund, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact FormSwift is support@formswift.com. 94% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
FormSwift Website:
FormSwift Help Center:
Corporate Office Address:
FormSwift Customer Service Reviews
It is hard to navigate your system, which makes it hard to unsubscribe.
Automated systems didn't address any of my queries. Your customer service.
Still trying to unsubscribe also to stop fees from being deducted from my account.
I canceled 2 account on Aug. 28, once canceled you have no access.
I Just found out I was still being charged, called was told I should have done it, how would I know to do something I already thought was done. Very poor customer service the system isn't customer friendly.
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How Good is FormSwift's Customer Service?
Summary of FormSwift Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FormSwift?
Activation/ Cancellation Question:
- “To cancel”
- “Want to cancel my subscription. I have try for two years and you still keep deducting monies from my account.”
- “Cancel my subscription”
Payments and Charges Question:
- “Billing”
- “Charges on my credit card”
- “Disputed charge”
Account Question:
- “Ur taking money out of my bank account and how did u get my account”
- “My funds back into my account”
- “Review account”
Refund Question:
- “Refund”
- “Refund unauthorized charge”
- “Refund/ cancellation”
Request for Information Question:
- “Need help exporting filed”
- “Help with a form”
- “I have questions about the service”
Product/ Service Question:
- “Not working”
- “Processing error”
- “Error code”
Cards Question:
- “Y'all took money off of my card”
- “Error charging my card”
- “My c card was charged and I did y buy anything”
Staff Question:
- “Services”
- “Needs to talk to customer service rep”
- “I am not using your service but you taking my money from my account”
Employment Question:
- “Wrong 1099”
- “To see if my 2 (1099) forms were received”
- “1099 nec e file”
Return/ Replace Question:
- “Change my plan”
- “Change name on document”
- “Cacel return funds”
Website/ Application Question:
- “Can’t get form to download and print”
- “Download file”
- “Your site is not working right for my Google phone. It's starting to charge me an awful lot.”
Shipping and Delivery Question:
- “Haven't got my refund”
- “I paid for a form and did not get it”
Other Question:
- “Files exporting”
- “I need someone to answer the phone”
- “Regarding financial form”
Compare FormSwift Customer Service To
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