Contact FormSwift Customer Service
How to Reach a Person at FormSwift
Verified Contact Information
Toll-Free Number:
-
1-888-311-2977IVR / Automated System Only (No Human Option)
FormSwift Emails:
Customer Service
Legal
CCPA Inquiries, CCPA Inquiries, Privacy Inquiries
Media
Affiliates
FormSwift Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular FormSwift Phone Number
1 (888) 311-2977
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular FormSwift Email Address
support@formswift.com
FormSwift Live Agent Availability
31% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
Call Volume by Day
View full overview ›
FormSwift Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular FormSwift Phone Number | 1 (888) 311-2977 |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 1 minute |
| Most Popular FormSwift Email Address | support@formswift.com |
| FormSwift Live Agent Availability | 31% of callers successfully reach a real person |
| Issue Resolution Rate | Low (6% reported full resolution) |
| FormSwift Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Activation/ cancellation, refund, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to FormSwift | First and last name, email or phone number |
Call Volume by Day
Contact Information
FormSwift Website:
FormSwift Help Center:
Corporate Office Address:
King Street Labs, LLC
604 Mission Street, 3rd Floor
San Francisco,
California
94105
United States
Other Info (opening hours):
Hours:
Monday – Friday: 6:00am – 6:00pm PST
Mailing address:
Dropbox, Inc
1800 Owens Street
San Francisco, CA 94158
Summary of FormSwift Customer Service Calls
2.2K
TOTAL
CALLS
CALLS
00:36
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FormSwift?
Activation/ Cancellation Question:
- “Cancel service”
- “Cancel trial”
- “My software is not activated”
Payments and Charges Question:
- “Charge to my account since 1 year ago”
- “Bill”
- “I need you to stop payment immediately”
Account Question:
- “Anout account”
- “Account support”
- “My account is being double billed”
Refund Question:
- “Refund”
- “I need a refund”
- “Refund unauthorized charge”
Request for Information Question:
- “Help with agreement”
- “Need help”
- “Help with signatures”
Product/ Service Question:
- “Error code”
- “Complaint about subscription”
- “Tech support”
Cards Question:
- “Card not going through…bank says it’s on your end…just trying to give you my $$$”
- “Y'all took money off of my card”
- “Error charging my card”
Employment Question:
- “1099 nec &w2 2025 (never received call back”
- “Submitted 2w2 but did not go through yet”
- “Don’t understand something about the w2 form”
Staff Question:
- “Customer service”
- “Services”
- “Needs to talk to customer service rep”
Website/ Application Question:
- “I'm having issues downloading document”
- “Efile/download & print/payment”
- “Your site not working for calendars on lease agreement”
Return/ Replace Question:
- “Change my plan”
- “Change name on document”
- “Cacel return funds”
Shipping and Delivery Question:
- “Email not received”
- “Haven't got my refund”
- “I paid for a form and did not get it”
Other Question:
- “Upgrade”
- “Forms won't edit. Menu is not showing.”
- “Edit files”
Compare FormSwift Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
FormSwift